Trurating for Business

Data you can truly believe in…

We provide the world’s leading brands and retailers with the most timely, accurate, insight-driven and trustworthy customer experience data available – period.  Via patent-protected technology.

Our customers love us!

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CX platforms today

Only 4%
are able to calculate ROI*

Only 4% can calculate ROI
*

A recent poll of 260 CX leaders showed only 4% believe existing CXM tools provide an accurate way to calculate the ROI of initiatives.

Just 16% can identify root issues*

Just 16% can identify root cause issues
*

Without being able to pinpoint the cause of an issue, your survey and VoC data becomes just more noise to deal with.

13% feel they can action their data*

13% feel they can action their data
*

Data that doesn’t give you direction, is data you don’t need. Our alerts and ROI-driven insights help you focus where it matters.

Only 4%
can calculate ROI
*

Only 4% can calculate ROI
*

A recent poll of 260 CX leaders showed only 4% believe existing CXM tools provide an accurate way to calculate the ROI of initiatives.

Just 16%
can identify root issues
*

Just 16% can identify root cause issues
*

Without being able to pinpoint the cause of an issue, your survey and VoC data becomes just more noise to deal with.

< 13%
feel they can action their data
*

<13% feel they can action their data
*

Data that doesn’t give you direction, is data you don’t need. Our alerts and ROI-driven insights help you focus where it matters.
*McKinsey, Prediction : The Future of CX

What makes us different?

Representative

Hear from on average 80% of your customers every single day, so you can make decisions with confidence

REAL TIME

Customers are asked in the moment and we feed back to you in the moment so you can take immediate action

AUTHENTIC

Each rating is tied to anonymized transaction details so you can see how sentiment impacts spend

Award winning analytics

From the store manager to the C-suite, our mobile friendly analytics and reporting puts the power of big data in your pocket, wherever you are.

We're winners!

Boost your online reputation with SEO enriched profile pages

Giving Back
with TruCharity

You have the power to change the lives of children all over the world every time you rate. This is because at TruRating we believe that companies should give back, which is why we’re committed to help the children who need it most.

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