A new way to feed back.

What if you could rate an experience at the touch of a button, right at the moment you paid for it?
If you could help the businesses you use get better every time you visited them?
What if every time you rated, you had the chance to support some great causes too?

Now you can!

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Have your say as you pay.

TruRating lets you rate your experience with a business at the moment you pay for it. It’s super fast and easy to use, which means we can all give quick, simple feedback to help businesses get better at what they do. The ratings for each business will be shown on the TruRating website. So wherever you are, you’ll be able to search for great businesses, based on ratings you can trust, from people just like you.

By answering one simple question

When you visit a TruRating business, you’ll be asked a single question about your experience on the payment terminal. Just a quick touch on the keypad from 0-9 (0 is awful, 9 amazing) and it’s done. It’s quick, easy and anonymous every time. It’s your opinion that’s important, not your details.

You can help businesses get better

As the ratings come in, businesses can see where they’re doing well (and not so well) through a TruRating analytics dashboard. If a restaurant receives a string of 8s for service, but consistently gets 6s for food, they’ll quickly see where they need to improve. Because it’s so easy to rate, everyone can have a say. So we all have the power to make a difference!

And see your world improve

Lots of little ratings add up to a big difference. Every rating counts. One simple tap and you can be part of a movement that brings customers and businesses closer. Making the world a better place one rating at a time.

Get customer insight to transform your business.

TruRating is easy for businesses of all sizes to set up, and even easier for customers to use. And it’s great value too! With TruRating you can finally get feedback you can trust and act on. Bringing you more customers and increased revenue.

Whether you are large or small, run a book store or a supermarket, TruRating is a smart, simple and affordable way to start making sure you’re giving your customers what they want, and reaping the benefits of doing so.


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TruRating in action.

Join the hundreds of venues using TruRating.

We're currently live in venues across the UK, Australia and North America. Check out some of the brands who love listening to their customers with TruRating:

Find out more.

Learn how TruRating can help you get the customer feedback you need to improve your customer experience.